Family CareOps notes

The work behind the operating system for unpaid care teams.

Field notes, product thinking, and category essays on turning aging-parent paperwork into source-linked next steps.

Family CareOps: the operating system for unpaid care teams

Why family caregiving is an operations problem with emotional load, and why Fraktus is not building another chatbot.

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A discharge summary is not a care plan

The post-discharge moment is where families get the most information, the least clarity, and the highest risk of missing something.

In progress